Privacy Policy

Last Updated: April 22, 2025

Thank you for choosing to use Jodax Import: Import + AI Descriptions. This Privacy Policy describes how we collect, use, and disclose your information when you use our app ("App") and the services we provide ("Services").

1. Information We Collect

We collect the following categories of information:

  • Store Information: When you install our App, we collect your Shopify store URL, name, email, and access tokens.
  • Product Data: Information about the products you import, including product URLs, titles, descriptions, and images.
  • App Usage Data: We collect information about how you use our App, including product imports, AI content generation, and feature usage.
  • Plan and Billing Information: Details about your subscription plan, payment methods, and billing history.
  • AI Generation Data: Information tracking the number of AI-generated product descriptions and titles created by month to enforce plan limits.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Services, including product import and AI content generation
  • Process your subscription payments and manage your account
  • Respond to your inquiries and provide customer support
  • Improve and optimize our App and Services
  • Ensure the security and integrity of our Services
  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share your personal information with service providers who help us operate our App, such as cloud storage providers and payment processors. These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your personal information if required by law, such as in response to a court order, subpoena, or other legal obligation.

We will not sell, rent, or lease your personal information to third parties.

4. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your subscription plan information is stored securely in our database rather than in localStorage or other client-side storage. This approach provides:

  • Enhanced Security: Protection against unauthorized manipulation of your subscription status
  • Data Integrity: Prevention of client-side tampering with plan information
  • Consistent Access: Your correct plan is always available across all devices and browsers you use
  • Reliable Verification: Regular validation against Shopify Billing API to ensure plan consistency

Our server maintains the source of truth about your subscription status, which is verified with Shopify's billing system for additional security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If you uninstall the App, we will retain your data for a limited period in case you decide to reinstall. After this period, your personal information will be deleted or anonymized, unless we are legally required to retain it.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate personal information
  • Request the deletion of your personal information
  • Object to or restrict the processing of your personal information
  • Request the transfer of your personal information

To exercise any of these rights, please contact us at jodaxsync@gmail.com.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information.

8. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you learn that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Third-Party Services

Our App may contain links to or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to read the privacy policies of any third-party services you use.

11. Data Processing Addendum

When we process personal data on behalf of merchants who use our App, we do so as a data processor. Our data processing activities are governed by our Data Processing Addendum, which is incorporated into our Terms of Service.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: jodaxsync@gmail.com

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